SecuChat as cornerstone for Conversational Banking of Finnova

SecuChat as cornerstone for Conversational Banking of Finnova

Lenzburg (Switzerland)/Itzig (Luxembourg), 08.02.2023. Finnova, a leading provider of banking software in Switzerland, and jemmic, a leading provider of secure client communication for financial institutions, are expanding their partnership. The SecuChat suite is becoming a fully integrated component of the Finnova Open Platform. This state-of-the-art solution enables secure client communication across all channels. 

 jemmic’s SecuChat suite is becoming an integral part of the Finnova Conversational Framework as a fully integrated platform component. It is available to all Finnova licensees for secure and user-friendly client communication along the entire customer journey. 

 “With SecuChat, we provide our customers with a holistic and cross-channel solution for client communication. Functionally, it ranges from E-Banking, Mobile Banking and the Client Portal to the Advisor Workbench. It includes touchpoints such as traditional message and document dispatch as well as real-time chat, voice calls, electronic signatures, video sharing and screen sharing,” says Philipp Zimmermann, Head of Product Management Digital Banking at Finnova. 

SecuChat’s open APIs also make it possible to implement customised integrations with jemmic or other partners. Finnova and jemmic have been working together for over 10 years in the areas of identity and access management and login procedures. 

 “With the integration of SecuChat into the Finnova Open Platform, we are expanding our cooperation with jemmic in the area of conversational banking. The market response and the openness to collaborate with other ecosystem partners underline the long-standing, solid partnership for innovative solutions,” adds Ralph Hutter, Head of Ecosystems & Partnerships. 

The Finnova Conversational Framework and, thereby, SecuChat will be available to over 100 Finnova banks. “This partnership is essential for our growth. It is based on the joint vision of a client-centric, customised and efficient communication solution,” says Jean-Pierre Schmit, founder and CEO of jemmic. 


About Finnova 

Since 1974, Finnova has stood for innovative banking solutions – in development, in operation and in advisory. With the Finnova Banking Software, the Finnova Community can reap the benefits of a high-performance and reliable banking platform, which can be used end-to-end for various business models thanks to its wide range of functions, resulting in an attractive total cost of ownership. The Finnova platform is open to third-party applications, so that banks can differentiate themselves on the market in the era of digitalisation. Finnova also offers complete flexibility in choosing the most appropriate operating model for the bank, whether individual installation, multi-tenant installation or BPO services, supported by the operating partner selected. For more information about Finnova, please contact or visit

About jemmic 

jemmic is a Luxembourg-based software manufacturer with a subsidiary in Switzerland and an office in Berlin. Over 80 banks and more than one million users use the jemmic software every day in the areas of identity and access management, authentication, secure instant messaging and secure web and mobile applications. jemmic was founded in 2009, employs 40 people and is 100% owner-managed. With U-Safe, jemmic secures e-banking systems, offers single sign-on across applications and portals, and integrates third-party systems via OpenID Connect interfaces. jemmic’s SecuChat is a complete communications suite for financial institutions, healthcare professionals and lawyers that meets the highest security standards. For more information about jemmic, please contact or visit

Media contacts
Finnova: Urs Kirchgessner, Communication, Marketing & Branding, +41 62 886 4 883 

jemmic: Jean-Pierre Schmit, CEO
+352 691 27 01 57