Jean-Pierre Schmit, Author at Jemmic

Nurturing Relationships Efficiently Through Conversational Banking

Building trust through strong customer relationships has always been at the heart of banking—and strong relationships are built through meaningful conversations. Yet in today’s digital-first world, the way these conversations are initiated, nurtured, and scaled is changing fundamentally. Customers today...

6 May 2025

User Self-Onboarding and Account Opening in Mobile Apps – the Finnova example

Blog

User Self-Onboarding and Account Opening in Mobile Apps – the Finnova example

Seamless user onboarding has become a cornerstone of delivering exceptional digital banking experiences. Together with our partners Finnova and Netcetera, we at jemmic have developed an innovative proof of concept to simplify the onboarding journey for prospective customers using mobile...

19 December 2024

Simplifying Electronic Signatures: Embracing the Conversational Way

Blog

Simplifying Electronic Signatures: Embracing the Conversational Way

In today’s digital world, electronic signatures are reshaping how we formalize agreements, especially in industries like banking where security, authenticity, and seamless interaction are paramount. Gone are the days of cumbersome paper trails; now, the goal is to create a...

12 November 2024

Enhancing User Experience in Mobile Banking with Co-Browsing

Blog

Enhancing User Experience in Mobile Banking with Co-Browsing

As banks increasingly adopt mobile-first and mobile-only strategies, ensuring an accessible, user-friendly app experience has become crucial. Among the tools that banks now offer to enhance support, co-browsing has emerged as an innovative approach. Co-browsing allows support agents to share...

5 November 2024

When and how to transition clients from Whatsapp to a secure chat?

Q&A

When and how to transition clients from Whatsapp to a secure chat?

You did it ! You attracted potential clients with an open-to-everyone Whatsapp contact number, and you now are engaging with a prospect that you want to convert to a client. According to the Whatsapp terms & conditions, communication is end-to-end...

28 November 2023

Recap over Europe’s fintech & banking events

Blog Events

Recap over Europe’s fintech & banking events

(Berlin/Luxembourg), 24.07.2023. – The summer break is approaching – let’s use the time to reflect a bit about what we learned from running over half of Europe attending an extensive list of industry-relevant events, ranging from tech to customer support,...

24 July 2023

Is it possible to add SecuChat to an existing environment and how long does it take?

Q&A

Is it possible to add SecuChat to an existing environment and how long does it take?

SecuChat is available as a white-labeled app that can be adjusted to your corporate design and logo, as well as an SDK, that can be integrated into an already existing environment (such as web or mobile banking). Integrations and synchronizations...

2 June 2023

SecuChat as cornerstone for Conversational Banking of Finnova

Announcements

SecuChat as cornerstone for Conversational Banking of Finnova

Lenzburg (Switzerland)/Itzig (Luxembourg), 08.02.2023. – Finnova, a leading provider of banking software in Switzerland, and jemmic, a leading provider of secure client communication for financial institutions, are expanding their partnership. The SecuChat suite is becoming a fully integrated component of...

8 February 2023

As a bank, how can I reduce costs by integrating a chat to my existing web or mobile banking environment?

Q&A

As a bank, how can I reduce costs by integrating a chat to my existing web or mobile banking environment?

From a customer point-of-view, having a live chat in your mobile or web banking solution is a very comfortable feature: instead of having to browse through a predefined web interface or long FAQ sections for finding an answer to my...

2 January 2023

Unleash your full potential with conversational banking!

Announcements

Unleash your full potential with conversational banking!

If only a fraction of your private banking clients are engaging over digital channels, it doesn’t mean that the others don’t know or don’t want to engage with you over digital tools. Unleash your full potential with conversational banking! Let’s...

10 August 2022

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Author: Jean-Pierre Schmit

Nurturing Relationships Efficiently Through Conversational Banking

User Self-Onboarding and Account Opening in Mobile Apps – the Finnova example

Simplifying Electronic Signatures: Embracing the Conversational Way

Enhancing User Experience in Mobile Banking with Co-Browsing

When and how to transition clients from Whatsapp to a secure chat?

Recap over Europe’s fintech & banking events

Is it possible to add SecuChat to an existing environment and how long does it take?

SecuChat as cornerstone for Conversational Banking of Finnova

As a bank, how can I reduce costs by integrating a chat to my existing web or mobile banking environment?

Unleash your full potential with conversational banking!

Nurturing Relationships Efficiently Through Conversational Banking

User Self-Onboarding and Account Opening in Mobile Apps – the Finnova example

Simplifying Electronic Signatures: Embracing the Conversational Way

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